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ULC Certified Monitoring Station and Installations


From medical facilities to apartment complexes a reliable Central Station Monitoring Station is another piece of the puzzle when it comes to protecting a building and its contents.

You have installed the fire alarm to detect and notify the occupants to a fire emergency. Your central monitoring station is who your fire alarm system will call for help. Think of it as an electronic 911.


In addition, we can also provide analytic camera monitoring as well as intrusion alarm services.

Monitoring stations use telephone landline and cellular transmitters, radio channels, computers, software and trained staff to monitor fire alarm systems and call the appropriate authorities in the event an alarm signal is received.


We program the electronic telephone to communicate with the central station. This central station automatically receives any “events” associated with your fire alarm system.

Three signals are to be sent to the Central Monitoring Station:

  • A Supervisory signal.

    • This type of signal tells a qualified person to, at minimum, take a look at an area that may need attention, like a closed sprinkler valve.

  • A Trouble signal.

    • This type of signal i​s generally related to dead batteries, broken wires or water damage.

  • An Alarm signal.

    • This type of signal is relayed to the ​monitoring station when a fire device is activated causing a fire alarm. 

The most critical signal is a building general alarm. This indicates that there is a fire condition. During such an event, and the chaos that ensues, the occupant’s responsibility is to get out of the building safely. Calling 911 is definitively not on the top of the list of things to do. Not to worry, your central monitoring station took care of that for you. When the signal came in as a general fire alarm, the central station personnel then dispatched the fire department to your address. The entire process took only seconds. In addition, it is likely that they were notified and dispatched before the “event” got out of hand, hopefully minimizing any damage.

Our central station is ULC listed and approved and our installations are inspected to ensure the comply with all Standards and Codes. 

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